BMC Streamlines Ward Services for Birth and Death Certificates in Mumbai
The Brihanmumbai Municipal Corporation (BMC) has streamlined birth, death, and marriage certificate registration and correction services, enabling Mumbai residents to obtain certificates within three working days through ward-level Civic Facilitation Centres (CFC). The municipal body is accepting applications for birth and death registrations as well as record corrections through the Registration of Birth & Death (RBD) portal at CFCs situated across all civic wards in the city.
Under the newly streamlined procedure, citizens applying to add a child's name to a birth certificate within 15 years of birth will receive the updated certificate in three working days. Meanwhile, corrections requested in marriage certificates, birth certificates, and death certificates will be completed within 25 working days. This timeframe also applies to citizens seeking to convert existing records into QR-coded certificates.
Explaining the rationale behind the updated civic services, BMC Commissioner Ashwini Bhide stated that the facility is provided to make the application acceptance more convenient and easier for local residents. To handle the workload efficiently, a separate window has been established at civic amenities centres specifically for accepting applications to convert older certificates into new QR-coded documents.
The BMC has provided an online application acceptance facility through the portal, where applicants can check the status of their requests. Upon submitting an application, citizens will be given an acknowledgement receipt featuring a Unique ID, which allows them to monitor progress online. Applicants are required to submit all necessary supporting documents corresponding to the corrections requested.
The municipal corporation clarified that service fulfillment under the standard Service Level Agreement (SLA) depends on the availability of the Civil Registration System (CRS) website. All official corrections will be executed under Section 15 of the RBD Act, 1969, alongside the amended Act of 2023.
The updates follow circular No. Aase/MuniJMU/Chapter-83/Circular/Birth-Death Registration/6807-953/26, issued on June 18, 2026, by the Director (Primary) Health Services in Pune and the Chief Registrar of Births and Deaths for Maharashtra State.
Conversion to a QR-coded certificate remains subject to the availability of the old certificate and formal verification against divisional level records maintained by the BMC. A BMC authority noted that the original copy of the birth or death certificate must be made available when submitting an application for conversion. Records held in place of the document by the municipal corporation will subsequently be made available through the Health Department.
