IndiGo Issues Service Advisory After Disruption to Online Ticket Booking Platform

IndiGo on Wednesday issued a service advisory after experiencing intermittent disruptions across its ticket booking and online platforms, leaving customers facing difficulties accessing the carrier's official website and mobile application.

In an update shared on social media platform X, the airline stated that the technical difficulties stemmed from issues affecting its core reservation platform. IndiGo confirmed that its internal teams were coordinating with a partner to address the system failure and restore full functionality.

Due to the disruption, several users encountered problems while trying to complete online bookings and navigate standard reservation services via digital channels.

Following the outage, IndiGo advised travellers in need of immediate assistance with their journeys to contact its customer service centre directly for operational support while work continues to resolve the platform disruption.